Frequently Asked Question (FAQ) - Problems/Questions installing the software
Please check the questions and answers below to see if you can locate the problem you are experiencing:
 
Question: Is the software safe to install?
Answer: Yes. The installation process we now use is the industry standard Installshield. If in doubt, leave your virus checking software running while you install. We check every release of our software with two commercial and one freeware home edition anti-virus software programs. As a company Creativity Software do not use any Adware techniques in their software.
 
We hope you have found the information relating to your problem and it helps you. If not please make sure it is not in any other FAQ categories by going back to the main FAQ list by clicking HERE. If you have checked the FAQ thoroughly and cannot find information relating to your problem, please click HERE to contact us for assistance.